We provide SAP CRM Training in Mumbai Hyderabad India.
We also provide SAP CRM Training in Bangalore Pune Delhi.
SAP CRM Training Course :
SAP CRM Training : 7.0 Overview
SAP CRM - The complete solutionCRM architecture & Component integration
Careers @ SAP CRM 7.0
SAP SD and CRM Integration
Master Data
Organizational Mgmt in SAP CRMTerritory Mangement
Business Partners
Products
Product Catlogs
Installed Base Mangement
Warranty Management
Solution Database
Basic Functions
- Transactions
- Date Management
- Text Management
- Pricing
- Billing
- Free Goods
- Product Configuration
- Output configuration
- actions
- Business workflow
- UI framwork and Configuration
- Credit Management
- Multi Level Categoration
- Funds Management
- Cliams Management
- CRM Marketing
- Solution Overview of Marketing
- Campaign Management
- Key figure planning
- Lead Management
- Marketing Calendar
- Personalized Mail
- Segmentation
- List Management
- Bounce Management
CRM Sales(Sales Force AutomationSFA)
- account Planiing
- Activity management
- Oppurtunity Management
- Pipeline Performance Management
- Quotation and order Management
- Outline ageements in CRM Sales
- Availiability Check
- Taxes
- Rebate Processing
CRM Service
- Solution Overview of Service
- Service Contract Management
- Warranty Management
- Product Service Letters
- Service Orders and Quotation
- Web Requests
- Complaints and Returns
- In House repair orders
- Service resource Planning
- Case Management
- Service Confirmations
CRM Interaction Center
- IC in Marketing
- IC in Sales
- IC in Service
CRM Field(Mobile)
CRM Webchannel
- CRM Webchannel B2B
- CRM Webchannle B2C
- Internet customer Self Service(ICSS)
Scenarios in CRM
Marketing Scenarios
- Campaign Management
- Segmentation
Sales Scenarios
- Lead to Cash
- Service Scenarios
- Service Order Management
CRM General
- ACE
- Work List
- Template Designer
- Survey Tool
CRM Technical Topics
- Software Agent Framework
- Easy Enhancement Workbench
- Rule Builder, Rule Modeler
CRM Project management
- Solution Manager
- Project Management In CRM
- Resume Guidance
- FAQs
- Mock Interviews
Please browse further for other SAP Courses